Refund Policy

GLUELESS WIGS POLICY: PROCESS TIME IS 1-3 DAYS, NO REFUNDS! EXCHANGE OR STORE CREDIT ONLY WITHIN 5 DAYS OF RECIPT ON UNALTERED, UNWORN WIGS! LACE MUST NOT BE CUT STYLE MUST BE UNCHANGED ETC.  (This includes combed, brushed out, or tousled with.) The hair must arrive back the way it was sent to you.

REGULAR BUNDLES & WIGS : We are pleased to offer a return policy on unopened hair extensions within 5 DAYS within you receiving your order. We are more than happy to accommodate returns and exchanges on hair extensions that have not been opened, worn or tampered with. All colored wigs are Final Sale. All on sale items are Finale Sale.

All Stallion Beauty Extensions must be shipped back unopened in it's original packaging and the packaging must not be defected in any way or a return will not be issued. Human hair extensions are considered a hygienic product. Therefore, we do not offer returns or exchanges if the Stallion Beauty Extensions seal on the bundle has been broken! 

A full refund, excluding the original shipping cost, will be issued to your original payment method after we have received, inspected and confirmed that the returned hair extensions were not opened and the Stallion Beauty security seal was not broken. Refunds are normally returned back to your bank Card within 3-5 BUSINESS days. 

Ship your exchange/refund to 

1166 Portland avenue

Rochester NY 14621

You are responsible for all return or exchange shipping fees and we recommend that you send your return with a tracking number because Stallion Beauty will not be responsible for lost returns. 

For any questions please contact us at 585-470-5945

Our Business Hours : Tuesday - Friday 10:30am - 5:30pm Saturday 10:30am - 4:30pm Closed Sunday and Monday